These are good time for customers as they are almost spoilt for choice. Customer Relationship Management forms the base for differentiating yourself from your competitors by managing your relationship with your customers in a way that delights them every time they interact with you. A robust and reliable CRM system becomes a must for companies serious about customer satisfaction.

Sugar CRM is an ideal choice for organizations of all sizes, small, medium and large enterprises. It has a cloud based offering for its commercial hosted version and also an on premise version. We have built robust and custom Sugar CRM web solutions for enterprises based on practices and expertise that empowers you to make CRM engine that drives a comprehensive customer engagement strategy.

 

Sugar CRM Services

Sugar CRM Customization

Boost your business by our SugarCRM Customization services and achieve your business objectives faster Module Customization Workflow Customization Extensions/ Plugin Customization and Development SugarCRM Integration with third party applications SugarCRM Integration through REST APIs Custom Dashlets and Custom Report Development

Sugar CRM Development

Adopt upgrade safe SugarCRM solutions that are aligned with SugarCRM Implementation Best Practices Custom Module Development System Configuration and Deployment Integration with existing applications

Sugar CRM Integration

Enhance your business processes by integrating SugarCRM with your existing applications and create an integrated technology eco system Web and Third Party API Integration ERP Integration Integration with Google API, Drupal, WordPress, Magento, Opencart, Wordpress (woo commerce), Outlook, Gmail, Thunderbird, Authorize.Net, NMI, Optimal, ConstantContact, QuickBooks, etc

Sugar CRM Migration

Want to migrate to SugarCRM from your current CRM platform, we can assist you for higher ROI. SugarCRM to SugarCRM Goldmine to SugarCRM Salesforce to SugarCRM

Sugar CRM Support and maintenance

Get the best out of your CRM system through proper maintenance and updates with latest software patches on a regular basis. Technical assistance to make the full use of all the available modules or fast turn-around in case of any bug fixes.

 

Sugar CRM Solutions

Marketing automation

Creating solution to effectively create, execute, schedule and track marketing campaigns across multiple channels. Setting workflows to assign leads to sales reps once they are converted into sales opportunities. Real time analytical reports to support and identify effective ROI.

Sales automation

Staying on top of your business deals and closing them faster with a single, shared system for managing leads, opportunities and accounts. Keep all account information and associated sales opportunities, contacts, activities, history, quotes and orders in a single place. Get real-time and accurate sales forecast and stay updated with real-time sales performance dashboards.

Service desk automation

Manage relationship with your customers by monitoring your customer cases centrally, allowing for a detailed history of customer requests and alerts as part of every account. Track the effectiveness of your case and issue handling processes to ensure customer satisfaction.

Workflow automation

Workflows are the most effective and automated processes within the CRM system that eliminate the need to remember the steps, time and conditions for taking a specific action. Workflow Management allows you to configure cause and effect type actions throughout the CRM system and across multiple modules. Workflows can be used to update fields, send emails, or create records once certain sets of conditions are achieved.

Order and invoicing management

Boost your business to utilize the power of the CRM application in managing ordering and invoicing process. Create quotations, set pricing rules, manual discounting with adequate rights, conversion of a Quote to an Order and finally invoicing against an order. Invoice information can further be shared with any Accounting package with appropriate integration. Industries that we serve Ecommerce Medical and Healthcare Travel and Hospitality Manufacturing Real Estate Education and e-learning

 

Why Us

Whether it is native app development or hybrid app development, we have the team to handle all the intricacies involved. With experience of working in varied domains and industries like retail, education, online gaming, casino, etc our experts provide invaluable strategies, solutions and improvement suggestion. Our amalgamation of tools and technology, people and process for applications gives our clients an advantage over the competition. We work hand in hand with our clients to provide them with the best possible solution leading to optimum ROI. Experienced engineers & designers with an average 6+ years of experience Strong technology competency Multiple engagement models for varied projects and scenarios Proven Innovation and result driven methodology to exceed client satisfaction Competitive pricing and support models 24/7 support across all time zones

 

Approach

We have developed an in-house model S.P.E.E.E.D to be applied to all our projects; strategize, plan, execute, evaluate, enhance and deliver is an approach that we follow for making more and more of our clients happier.A team of SMEs, agile experts, professional designers, experienced developers and testers with an approach of Six Sigma quality level give our clients the best in class, on time and compliant with the agreed requirements.

What Tecziq Offers

With experience of working in varied domains and industries like retail, education, online gaming, casino, etc our experts provide invaluable strategies, solutions and improvement suggestion. Our amalgamation of tools and technology, people and process for applications gives our clients an advantage over the competition. We work hand in hand with our clients to provide them with the best possible solution leading to optimum ROI.

check Experienced engineers & designers with an average 6+ years of experience

check Strong technology competency

check Multiple engagement models for varied projects and scenarios

check Proven Innovation and result driven methodology to exceed client satisfaction

check Competitive pricing and support models

check 24/7 support across all time zones

check Standardized Methodologies

check 100% Confidentiality

check Data and Information Security

Why us
24/7Availability
PriceCompetitive
Security
Data & Information
StandardMethodologies
100%Confidentiality

Why Companies Choose Tecziq

ISO 9001 and ISO 27001 Certified
Data Information Security
Process Oriented Approach
Quality Focussed Team
Multidomain Technical Expertise
Longterm Relation Approach
Positive SSL